Unhinged at the Winchester Mystery House

Unhinged Will Return in Fall 2020

THE SHOW

Thank you for making the inaugural Unhinged an unforgettable experience. Unhinged will return at the Winchester Mystery House in the fall of 2020. Sign up for our mailing list for ongoing updates.

DATES & TICKETS

UNHINGED WILL RETURN IN THE FALL OF 2020. CHECK BACK IN AUGUST OF 2020 FOR MORE INFORMATION.

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ESTATE ACTIVITIES

Celebrate the Halloween season with a variety of fun activities around the estate. Axe Throwing (18 & older) & Midway Games like Skeleball, Knockdown, and High-Striker are open during all nights of Unhinged.

Halloween Games

Food & Drinks

The Winchester Cafe is open during all nights of Unhinged, and will be serving a variety of delicious food & dessert items! The cafe, as well as bars around the estate, will be serving beer, wine, and specialty Halloween themed cocktails!

 

REVIEWS

PARKING & DIRECTIONS

There are two complimentary parking lots available to guests.  One is directly on property and one is across the street.

Get Directions

CONTACT US

Winchester Mystery House
525 S. Winchester Blvd
San Jose, CA 95128
(408) 247-2000

 

HOUSE RULES

  • This experience is dimly lit and contains loud sounds, special effects, atmospheric fog and strobe effects. Some scenes may be too intense for young children or the faint of heart. For the enjoyment of all of our Guests please review our house rules below before your visit.

    This experience features many stairs and narrow passageways and is not recommended for expectant mothers and Guests suffering from asthma, heart conditions, seizures or any type of physical or medical condition. Unhinged features stairs and narrow hallways and can be difficult for guests with mobility issues. The front garden show and other estate activities are available for guests unable to navigate the walk-through experience.

    • Children under 13 years old MUST be accompanied by an adult guardian.
    • No outside food or drinks will be allowed.
    • Smoking and open flames are prohibited on the estate.
    • Photography and video recording is not permitted during the show.
    • Flashlights, laser lights and any forms of illumination are prohibited.
    • Masks and face painting are not allowed to ensure that there is no confusion between our actors and guests.
    • Costumes are allowed but must be in good taste and may not be offensive, objectionable, or violent. Any costume that presents a safety hazard for Guests or staff will not be allowed.
    • Real or prop weapons are not allowed on the estate.
    • Guests who show signs of intoxication or who present a safety hazard to themselves, others and the estate will not be admitted or may be asked to leave.
    • All guests and their belongings are subject to additional security screening upon entering the estate. Large bags and backpacks will not be allowed.
    • In consideration of certain guests who are sensitive to such things we request there be no clown costumes of any kind.

    Your ticket is a revocable license and may be taken and admission refused upon refund of purchase price. Ticket holders acknowledges all risks associated with this experience and agrees to abide by all rules and instructions. We reserve the right to stop the Unhinged experience at any time. Failure to follow posted rules or direction of staff may result in removal from the estate without a refund.

    • Costumes are allowed but must be in good taste and may not be offensive, objectionable, or violent. Any costume that presents a safety hazard for Guests or staff will not be allowed.
    • Costumes may not contain any weapons that resemble or could easily be mistaken for an actual weapon.
    • Costumes may not contain sharp objects, pointed objects or materials that may accidentally strike another Guest. Costumes may not reach or drag on the ground.
    • Layered costumes or costume props that surround the entire body are strongly discouraged and may be subject to additional security screening.
    • Masks and face painting are not allowed to ensure that there is no confusion between our actors and guests. Headwear may be worn if it does not cover the face.
    • In consideration of certain guests who are sensitive to such things we request there be no clown costumes of any kind.

    Guests who do not adhere to these guidelines may be refused entry into, and/or removed from the event, unless his or her costume can be modified to meet the above standards.

FAQ'S

  • This is not a tour. Unhinged is a dark, suspense driven walk through experience with state of the art special effects, professional actors and disturbing scenes. Unhinged is the only opportunity guests will have to explore the mansion after dark in 2019. Many of historical aspects of the home will not be visible during the show. For the history of the house, we recommend the Mansion & More Package.

  • While we loved our Halloween Candlelight Tours, this is an entirely new experience. Unhinged will feature areas of the mansion that have been closed to guests for over 96 years, and the route will confuse even our biggest fans.  Smaller group sizes will allow for a more intense and interactive experience.

  • The show itself is approximately 60 minutes, but we recommend guests stay on property for at least 2 hours to see the other estate activations.

  • In addition to Unhinged, visitors can also enjoy Unhinged: Light Show –  an all-new 3D light projection show using the home’s unique architecture as a canvas in the Estate’s front gardens.

     

    There will also be a giant gothic edible replication of the Winchester Mystery House from Netflix’s Christine McConnell on display in the Mercantile.

  • Guests will be able to sip on craft cocktails and delicious concessions in the Victorian Gardens.

  • The show will feature imagery and themes that aren’t suitable for children under 13. Children under 13 must be accompanied by a parent or guardian on the Unhinged experience.  We recommend our daytime tours for children under 13. We also encourage families to attend our 3rd Annual Trick or Treat Trail!